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Ship Wines from NZ to Chile | Fast, Reliable & Safe Shipping
We’ll deliver any 6 bottles or more for free, anywhere in Chile, with the following exceptions:
Flat Rate $5.99 NZ-wide Rural Delivery $7.99 NZ-wide
For orders less than 6 bottles Per dozen or part thereof
A Note on Rural Delivery:
If you know your address is a Rural Delivery, please select this from the Delivery Zone dropdown box when in the Checkout. If this is not correctly selected by the customer, the rural delivery charge will be manually applied by our processing team.
Expected Delivery Time 3-5 Working Days
We do our best to deliver as quickly as possible. For items that are currently in stock this is usually well within our 3-5 working day guideline. But this timeframe is a guide only, from time to time there may be delays relating to stock availability, heavy demand such as public holidays or incomplete/erroneous address details provided in the Checkout, etc.
We will contact you as soon as is reasonably possible if we become aware of any issue affecting your order, and will do our very best to work through the issue to your satisfaction, whether that be amending, cancelling or refunding the order.
Physical Delivery Address Required (No PO Boxes)
We use a courier service for all deliveries. The couriers cannot deliver to a PO Box address, so please be sure to provide a physical delivery address in the Checkout to avoid delays.
No Deliveries on Weekends
Unfortunately at present we are unable to offer a weekend delivery service. And all website orders received over the course of a weekend (or public holiday) will be attended to as soon as possible on the next working day.

Returns Policy
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Our Returns Policy
At Wine Direct our goal is for Chile customers to be completely satisfied with their orders. But should you wish to return any product, you may do so within 30 days of receipt, and we are happy to exchange the product with something more suitable or give a full refund, providing we have received the original goods back in saleable condition. Outside of 30 days of receipt, replacement or refunding of any returned goods is solely at the discretion of Wine Direct Ltd.
For any questions regarding the return of products please contact us.
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